MCDI is moving in April
/in Alarm Receivers, Blog, DISPATCH, Events, Frontpage Article, News, SECURITHOR, Uncategorized, Uncategorized/by adminMCDI’s SECURITHOR TEAM will be moving to a new building on April 20th 2022.
SECURITHOR support will maintain services as usual. Your support plan contacts remain the same via Skype, WhatsApp and emails.
Our SECURITHOR demos are still available minus some of the demo/camera equipments that will be re-installed in the new building by end of April.
MCDI hardware repair services will be off until we get the new workshop all ready.
Inspections and repairs should resume May 2nd 22.
Please note our new address and ensure all your shipments such as parts and repairs are addressed to
MCDI Security Products Inc.
6556 Boul. Monk
Montréal QC H4E 3J1
CANADA
Still the same phone number: +514-481-1067
Our line in Spanish is still available at: +514.487.0441
Please double-check the address on your packages as a re-direction from our old site might add long delays and loss of package is always possible.
MCDI-AJAX Cooperation
/in Blog, Events, Frontpage Article, News, SECURITHOR/by adminMCDI developed an Ajax plugin for two-way integration for the SECURITHOR Alarm Response Software.
MCDI, combined Ajax Translator and Enterprise API to deliver a dedicated plugin that manages security and monitors Ajax systems‘ alarms, including visual verification of alarms, security mode switching and relay control. The Ajax plugin has permanent licenses and is free-of-charge for alarm receiving centres that use the SECURITHOR Alarm Response Software, version 2.31 and higher.
Beyond alarm monitoring
SECURITHOR presents a complete dashboard to operators handling alarm signals along with steps and contacts to process each event. The app automates several tasks like sending emails, SMS and reports to subscribers. With such features, SECURITHOR gained popularity among CMS/ARCs in APAC, Italy, North America, LATAM, and Ukraine.
An Ajax plugin
To make it easy for everyone to use Ukrainian products, MCDI made an effort to establish an even more convenient tool for Ajax integration with their software.
Securithor and DT42ip alarm receivers were already able to get alarm signals from Ajax security systems. And with a free AJAX plugin, the SECURITHOR operators can now view images transmitted by MotionCam detectors by simply clicking a button associated with the alarm event. Plus all operators of the SECURITHOR 2.50 Network Edition can control Ajax hubs remotely. Arming, Disarming, Night Mode and even relay activation are available directly in Securithor Alarm Processing tickets.
Contact MCDI to add this plugin to your SECURITHOR 2,50 license or to know how you can get it with your SECURITHOR update.
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Our locations
Montréal Canada:
MCDI SECURITY PRODUCTS INC.
6556 boul. MONK
Montréal QC CANADA H4E 3J1
Phone:
English/Français: +514-481-1067
En español: +514-487-0441
Skype: mcdi-hq
securithor@mcdi.com
support@mcdi.com
MEXICO/LATAM
En Durango:
Ventas: +52 618 170 8885
ventas@mcdi.com
Soporte Tecnico en español: soporte@mcdi.com
PORTUGUÊS
All português speaking countries:
SANCO PVT
+351 223 710
sanco@sanco.pt
- Alarm Monitoring – Past, Present and Future2024-08-27 - 03:08
- Update 2.5.3 brings new features2024-03-15 - 13:01
As usual, a new version of SECURITHOR brings many new features and tuning of favourites. A large update was also made to DT42 as we are launching the companion app GuardBooth for DT42gb. The VERIFICATHOR app was redesigned for iOS17 and Android 14 with a focus on easier navigation of push notifications and push verifications. […]
Business Hours
MONTREAL: 8-18 EDT/EST
MEXICO: 9-18 CDT
Support contract holders with extended or 24H coverage receive dedicate phone number and emails for outside business hours.
Contact MCDI securithor@mcdi.com to know more about support coverage options:
Business hours / Extended 8-22H / 24H