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How to contact


Our new location

MCDI Security Products Inc.
6556 boul. MONK
Montréal QC H4E 3J1

English/French: +514.481.1067
En español: +(1)514.487.0441

Per appointment: Pashto and Cantonese


En español

We are present in South America since 1994. Our Durango office handles sales and support for all Spanish speaking countries.

Canada: +514-487-0441 (en español)

Soporte: +52 618 825 4493 soporte@mcdi.com
Ventas:+52 618 170 8885  ventas@mcdi.com

Reach us by Skype mcdi-hq for a chat

Em Português

Angola, Brasil, Cabo Verde, Moçambique e Portugal

O nosso parceiro Português sediado em Porto. mantém uma presença nos Países Africanos de língua Portuguesa como Angola, Moçambique e Cabo Verde. Podem ser contactados através de email ou telefone:

Email: sergiolapa@sanco.pt
Porto : +351 21 925 9675  Sérgio Lapa

Core Services

  • Sales staff

    Our sales staff knows SECURITHOR and participated actively in the design. They are your entry point at MCDI and can guide you to decide which of the SECURITHOR options are right for you.
    Many features such as Web Access Module or Virtual Panic Buttons require prior set-up. MCDI Sales support team can arrange a private demo for you.

  • Support

    At MCDI most support issues are handled directly by developers. Not by a phone operators or by a ticket system.
    They are the very ones that made your SECURITHOR and nobody knows it better. With evolving technology you can count on them to keep your SECURITHOR updated.
    Contact support directly from our main phone number during business hours or support@mcdi.com. This email is always redirected to 3 persons to insure a fast reply.

  • Design

    You need SECURITHOR to showcase your product name and company name instead? Yes we can. Contact our marketing team to make arrangements.
    We also offer personalization services for our Android and iPhone Panic Button apps.

  • Coding

    You have a special project that might need custom programming? We do this.
    SECURITHOR platform is flexible enough and SQL performances allows SECURITHOR developers to meet your needs.

    No matter if it’s a simple feature to add or a complex server closer, contact us to discuss your requirements.

  • Distributors around the world

    Contact our sales staff. In some countries we sell directly. For others we will put you in contact with our distributors.

    We are great at what we do

    We concentrate on what we do best: Alarm receivers and Monitoring Software.
    It’s not a hobby or a passing thing. We are doing it since 1994 and continue at our Montreal offices under our original management.

    Many thousands of installation later we are still doing it and we still talk to original customers.

    Several distributors are partners since the start. Stratel from Malaysia, Syscom from Mexico,  have been partners with MCDI for over 20 years.

    MCDI regularly exchange with industry leaders to make partnerships, especially in the field of IP receiving and video integration.