Update 2.5.3 brings new features

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As usual, a new version of SECURITHOR brings many new features and tuning of favourites.
A large update was also made to DT42 as we are launching the companion app GuardBooth for DT42gb.
The VERIFICATHOR app was redesigned for iOS17 and Android 14 with a focus on easier navigation of push notifications and push verifications. Several images and videos are now available as event proofs with the Push Verification service.

In this Change list:
DT42 firmware
DT42GB and the GuardBooth app
STC Video listener
STReceiver
VERIFICATHOR Service
MVP Map View and Plans – Live Map
SECURITHOR
Previous change list 2.51

 

CHANGES IN SECURITHOR and DT42
SECURITHOR version 2.5.1 => 2.5.3

DT42 (all variants), firmware 2.9.13 and over

  • added compatibility with STANIOT panels.
  • added compatibility with SECURY360 video analytics system. With support of video clip sent as event proof.
  • clickable link for Secury-360 video clip in the Extra blocks section of alarm details
  • addition of IMEI support for ELDES protocol
  • changes for support of images from Dahua Airshield PIR detectors with cameras.
  • changes to Trikdis UDP for compatibility with new models.
  • changes in IP reception for INIM proprietary syntax
  • a new system notification message is added
  • rework of the panel error section including daily logs.
  • feature to restore settings from the file
  • Auto backup to internal SD card
  • manual backup to internal SD card on-demand
  • backup restore from file, to transfer from another DT42
  • current firmware version for v2 is now 2.9.13 System version 2.5.7/3.3
  • backup restore from file, to transfer from another DT42
  • tuning of firmware update for enhanced stability
  • addition of Texecom  ComIP and ComGSM ‘as a courtesy**’
  • support of Arabic characters in alarm description
  • a new password retrieval tool is added for the admin user

DT42GB for Guard Booths with the Guardbooth app:

  • FLIC button is compatible with the GuardBooth App. GuardBooth Assistance/Panic button can be triggered by the paired FLIC button. The bearer geolocation is also sent to DT42gb/SECURITHOR. FLIC is available directly from Shortcut Labs, the makers of FLIC
  • compatibility with the GuardBooth app published on the Play Store. With the GuardBooth app, up to 5 users can receive notifications of incoming alarms from DT42. Codes and accounts can be filtered to send selected notifications.  Staff can see alarm details and write intervention notes along with images. This compatibility between DT42gb and GuardBooth app is for units manufactured starting in March 2024.
  • company info entered in DT42GB is viewed in app.
  • selected image and video proofs sent with alarm events accessible from the app
  • behaviour change of Assistance/Panic button added in GuardBooth app: report up to 3 minutes if not moving, and faster if moving more than 40M.
  • rework of the User configuration for GuardBooth App
  • added user account restriction: user can be restricted or excluded from a range of accounts

STC Video listener

  • compatibility with Monitoreal SPARTAN tested including images to Push Verification Service
  • the Monitoreal magic button is back from traffic and alarm processing!

STReceiver:

  • compatibility with Paradox IPC10 receiver tested with Paradox
  • added SECURY360 to STReceiver device list (requires CAM+ module for image view)
  • improved surgard parsing
  • graphical changes to the interface for enhanced clarity.

VERIFICATHOR SERVICE*

  • new user interface design and multiple enhancements for both iOS 17 and Android 14. Published on the Playstore and Appstore.
  • added compatibility with SECURY360 and video images with Push Notifications
  • changes to translations in several languages.
MVP* Map View and Plans module: Live Map and Plan Editor
  • new links to accounts and partitions in the alarm events cards of Live Map
  • opening event location on Live Map in addition to being able to go to partition if the event doesn’t have a GPS location
  • panic/mobile alarm is set at the location on map of the app bearer instead of the account’s. With a view of closests MCB staff by order of distance (with skillset)
  • added more filters for MCB Mission Control staff on map
  • Preventing double clicks on arrows in plan navigation in order not to skip one.

SECURITHOR and MCB Mission Control Board

  • MCB 2.5 Mission Control Board app reloaded on PlayStore with several enhancements for Android 14.
  • VERIFICATHOR app was reposted on both iOS and PlayStore with several graphic enhancements. More image proofs were added to Push Verification Service and from Monitoreal, SECURY360 , Hikvsion PIRcam, Dahua Airshield and AJAX Motioncam.
  • added option to include camera images for event emails like for push notifications. This new feature is added to automatic emails triggered by receipt of an alarm code. This adds a link to the same images found in the traffic Camera column when using the CAM+ module.
  • URFOG compact line of foggers are tested with our ActiveCloud integration. BAT300 model and Compact 390 for smaller rooms can be activated by SECURITHOR operators with the 2 way module (free in update 2.5.3 during March/April 2024).
  • installing STCReceiver automatically
  • installing FSG component automatically regardless if STReceiver is installed
  • improved update procedure to improve success with older version
  • fixed auto process while in FollowUp condition where it could process alarm from another account (from Verificathor app)
  • the same event can be sent in all conditions as a push notification and an MCB Mission: added push notification follow-up possibilities when it’s also sent as mission:
  • auto alarm dispatch: tuning of conditions to automatically dispatch alarms to MCB, without operator operation.
  • added the possibility to select a font size that has a comma instead of a number
  • fixed problem sending auto arm/disarm (specific to Italia)
  • added a special condition if the periodic test alarm code is improperly shown as linked to a schedule (specific to French Guadeloupe)
  • changed shortcut key for English Operation: F4 opens pending/followup while F5 opens Accounts
  • message in Verificathor is labelled a Push notification or a Push Verification instead of a general ‘verification’ label.
  • group messaging now has an event ID and is now visible in the Verificathor app.
  • improved auto processing of alarm triggered by auto arm/disarm
  • improved remote panel arm/disarm of PowerManage v9. Visonic specific features (as a courtesy**)
  • added user and email info when copying to a new account
  • showing seconds for start time in the pending follow-up section
  • replaced arm/disarm red and green box with icons in account management and alarm processing.
  • added 2 custom statuses triggered by alarm reception, status showed in account management, alarm processing ticket and Partitions List. The 2 additional statuses can be added to accounts such as knowing an account’s last power failure/restore. The 2 icons are chosen by the Central in Settings.
  • and finally, a new column was added to the Partitions List: the last event received for the partition is listed so you can easily check when did an account last reported.

 

*Product developed by tech partner P1
**As a courtesy products are ‘as they are’. Support is not provided for the product or the feature.
N.B.: 2.5.2 is specific to some customers. Not widely distributed.
Previous change list 2.51

Roll out of 2.5.3 is made starting with new installations.
Then STL, ST1, STS with database import in order of complexity.
Updates are made as part of support plans and are performed by MCDI staff.
Please contact your MCDI rep to know if you have update rights and to schedule the update.

 

More features to 2.5 introduced with update 2.51

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CHANGES SECURITHOR 2.5.0 => 2.5.1

DT42GB for Guard Booths:

  • HGB hosting for service is available for granular notification to account holders. Include email, push notification, arm/disarm/test schedule. With control by Securithor’s web operator.
  • new app to interface with DT42 with notification of incoming signals
  • better handling of push notifications to guard staff
  • note taking per event with images/files/video upload (add-on service)
  • filtering for notifications to guards to selected users
  • filtering of notifications to guards per alarm code (selective sending)
  • HGB service is available for granular notification to account holders. Include email, push notification, arm/disarm/test schedule. With control by Securithor’s web operator.
  • choosable delay to web interface timeout

STReceiver:

  • improved TLC wildcards support (parsing SMS into alarms)
  • improved live reception log in the main window from text-based to grid for better performance and clarity
  • added IvanGPRS (serial) and Teletek Ajax (tcp_
  • patch for random crash on io error when downloading Crow image and NAS not available
  • improved Surgard parsing

STVideo* (part of CAM+ module at the moment)

  • added new EPCOM e-series: direct connection and through EPCOM p2p serve
  • external executables improvements
  • HPC improvements including X64
  • added new TVT x64 SDK (direct and p2p connections)
  • added HTTP listener for image retrieval to STC

MVP* Map View and Plans module: Live Map and Plan Editor

  • several performance enhancements for memory management
  • saving flipped images
  • showing panic alarms on the map with location of the bearer when known (new yellow markers)
  • location of the nearest guard showing on the Panic alarm card
  • allowing users to select the quality and size of picture exports

SECURITHOR

  • added EPCOM e-series in camera listing
  • added EPCOM AX compatibility through HPC
  • added licensing for Hikvision bundle
  • improvements to the MCB and SECURITHOR interaction
  • zone camera selection not showing channels when on a different partition
  • added exception when processing alarm with fog device that is no longer available
  • sip call can now be closed when made from account management
  • improvements to sending push notifications and queue management
  • added feature to change font and size in securithor settings
  • added plan image size and quality for exports
  • added option to delete push queue in STNet
  • resetting filters for alarm processing events history on new alarm
  • forcing multi-line comments for traffic for cases where the client’s workspace is reverted

VERIFICATHOR*

  • new Android and iOS apps for compatibility with iOS17 and Android 14
  • minor changes to the graphic layout to adapt for new iOS17
  • improvement to the handling of signal floods when too many notifications are received from alarm system or video detection
  • changes to translations in several languages.*Product developed by tech partner P1

New SECURITHOR version 2.50 brings many new features

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New SECURITHOR version 2.50 is a major update that brings many new features. Main features you will notice in 2.50 are the ability to open  multiple camera channels simultaneously in MCDI viewers and images from video detection available with Push Notification/Verification. That is images from the likes of Ajax Motioncam, Camect, Dahua AirShied PIRcam, EPCOM AX, EBS Ava Pro, Hikvision AX Pro PIRcam, Monitoreal and Ultinous are available with Notifications sent to subscribers by your SECURITHOR.

2.50 is currently installed at testing sites and will be available during September 2023 for ST1 users with a support plan. Network Edition users will get the update during the second wave at the end of fall.

In this page
New integrations
DT42v2
SECURITHOR

New integrations

New integration with Ultinous adds more alarms from video analysis. SECURITHOR CAM+ speaks with all 3 products: U-Safe, U-Alarm and U-Filter.  The 3 products from Ultinous report alarms from Motion Detection and Video Analysis to SECURITHOR with image confirmations.

Our Monitoreal integration was enhanced with a magic button opening the Monitoreal Security Assistant directly from the alarm processing image view.

Camera health checks by Ai-RGUS service are now available to STC camera listener. Ai-RGUS service checks your cameras and NVR and reports failures to SECURITHOR.  Their service covers many aspects of camera health: image quality, framing, space left in memory, etc…

We are thrilled to have the new Dahua AirShield compatible with DT42 but also to have SECURITHOR CAM+ module showing the images transmitted from PIRcam. These images can be sent to Verficathor push verifications as well.

VETTI panels are now supported in DT42 which reports to SECURITHOR 2.50.

 

DT42v2 receivers

.Web session time-out setting added
.Connection to TEXECOM Monitor officially added in cooperation with TEXECOM
.Texecom IPcom legacy protocol (beta)
.VETTI protocol added
.Limitations of IP formats and number of accounts for OEM/resellers
.Wrong transmission logs
.Complete rework of DT42 Android app for DT42gb with multiple new features such as the icon for alarm type, a panic button for guards, note with picture upload, and filtered notifications to multiple users (September).
.Support for non standard characters in DC-09  (brand selective, verify with MCDI).

== SECURITHOR 2.50 ==

==CAM+==
-allowing the user to open multiple channels initially. Pre-selection of the channels opening for account and device.
-improvement in memory usage
-rework or Hikvision and Dahua SDK as self-contained components separated from SECURITHOR.

==Click To Dial Module==
-sip incoming call updated to show arm/disarm/disable status of the accounts matching the Caller ID.
-sip incoming call updated to show active alarms (with type icon) of the accounts matching the Caller ID.
-incoming call account list click to jump to account in account management.
-active alarm icon clicks to alarm processing.
-added grace button to keep the incoming call windows alive passed 60s
-added close button for URfog
-added call duration to event comments.

==CORE SECURITHOR==

-PostgreSQL updated in new installations for enhanced Multi-Threading and updated handling of time zones
-URFog/Activecloud is available in MVP and from alarm processing with the 2 way control module
-alarm processing ticket and video viewer stay on even if reference image data is corrupted
-allowing service orders when there is no technician name
-modifications to traffic limiter. Can be disabled/overridden
-changed the logic of account emails and group swapping when swapping accounts
-added a close button for urfog on top of the widget
-using location in source if an event is a panic for MCB
-several camera brands run as external app thus getting access to more memory
-Update to several SDK: Hikvision, Dahua, TVT, GSD, Uniview
-calling external executables for STvideo which will allow for Securithor 2.6 to run completely as x64
-added remote control of Visonic version 9 app
-changed task schedules for the recording of the expiration date
-allowing the user to open multiple camera channels initially in selected viewers
-improved maps and plans memory disposal
-added additional protection against deleting the default city which causes problems afterwards
-added call duration to event comments
-split sms messages into 3 templates: sms, push and WhatsApp
-displaying textual representation in traffic for event type and status
-including service order name and notes in the service order email
-allowing Unified Platform release to change skins
-refreshing plan and map if changes are made on another station
-showing proper active event count based on operator group restriction
-calling external executables for STvideo which allows some camera brands to run as X64
-changed users and email sharing to share with groups instead of sharing globally to allow for better privacy
-restricting and displaying a message about complete software lockdown 7 days after license expiration
-added additional protection against deleting the default city which causes problems afterwards
-showing active event count based on operator group restriction
-calling external executables for STvideo which will allow for SECURITHOR to run as x64
-using location in the source if the event is a panic for MCB
-changed users and email sharing to share with groups instead of sharing globally to allow for better privacy.

== FSG ==
Add-on module for duplicate output of alarm feed to third part
In cooperation with technological partner Prog 1 Inc.

-FSG runs as a service
-Cesa (FSK) converted to SIA
-log of sent alarms
-0utputs: IP or serial
-selection of serial or IP output
-email sending on service start/stop, parsing error/system error/filter error
-filter out of accounts and/or alarm codes
-multiple FSG per Securithor.
-adding code conversion in Contact ID from digit.

==MVP /Live Map View and Plans ==
In cooperation with technological partner Prog 1 Inc.
Live Map shows active alarms and arm/disarm/disable status of sites on maps.
From maps, you can access site plans and process alarms.

-improved maps and plans memory disposal
-added arrows for moving from one plan to the previous/next
-added links between plans (control-click on preset items)
-changed for SVG icons with sharing (solids should be preferred)
-location of closest MCB staff placed in alarm card.
-refreshing plan and map if changes are made on another station
-enable plan export
-added URfog to plans
-added tooltip URfog and coverage
-update to unplaced count
-fixed loading corrected plan from removed plan item
-validate if fog device is still available
-improved plan loading speed.
-improved sticker type update and delete
-added sub-plans
-changed alert dialogue not to block is showing in the background
-fixed plan item name and note not updating (for ST 2.42)
-added links between objects and another plan
-added 2 levels to module choice: STL 200 partitions ST1 800 partitions STS 1500 partitions
-added test font and colour selection
-change the display of camera name: chanelID-chanelname (camera name)
-double click on plan item switches to edit mode.

==STC Camera listener (as an add-on module since 2.5.0)==
Major additions: alarms and confirmation images from Dahua AirShield and Ultinous
STC handles signals from several cameras/NVRs sending alarms from motion detection and video analysis.
-added event logs for STC and HPC
-added magic button from Monitoreal for accessing the hub without credentials (via image column in traffic)
-added support for test signals by Monitoreal
-support for Ai-RGUS camera health check service in STC. Contact Ai-RGUS to contract service.
-support for Ultinous in STC: U-Alarm, U-Safe, U-Filter
-fix Hikvision casting error (by HIK) in STC
-handling Camect heartbeats
-STC can now be set as a service.

==STNet==
-added Whatsapp licensing
-added Monitoreal licensing
-added option to change About and Privacy policy link for APS X and VERIFICATHOR
-added option to skip backing up camera feeds which makes backup utilisation very big
-fixed problem sending missed detection by push notification
-fixed problem with some push notification events not getting deleted after expiration-added support for Moxa relays  (custom work)
-added license auto-downloaded from MCDI server.


==STReceiver==
-changed ETA (Email to Alarm) module email reception component to a different one. Old one outdated for new security measures of some email providers
-added Dahua PIR alarm reception. Images associated via CAM+
-TCP alarm are now acknowledged at first signal because there is no use waiting for retries on error
-improved SMS transmission speed by about 10x
-improved mlr2/2000 tolerance for non-standard formats. ex multiple partitions in the same alarm.


==ST Video==
In cooperation with technological partner Prog 1 inc.
Some items are in CAM+ while others are in STC camera listener-changed action when Idis unable to connect
-limit action when user double clicks on the second column channels
-multiple cameras opening simultaneously in selected MCDI viewers
-adjusted feed panels to 16:9 ratio
-changed action to zoom back and forth channels vs thumbnails
-fixed bug where the 1 panel selection (in ST 2.42) is set where there are 2 feeds instead of 4 panels
-using latest Dahua sdk and running as x64 to display large number of high-resolution cameras
-double clicking on a video frame to get a single frame then resizing it
-set-up of image reference moved to viewer.


==WebOperator==
-behaviour change:  email changes not requiring to press the save button
-changed the refresh rate of the email list on the contact page
-removed the need to enter an email id (which the operator shouldn’t have to) when creating a new email
-changed user and email sharing to use groups instead of globally shared
-added account name directly to traffic view
-added push notification settings in account management.


==Coming additions in 2.5x ==
-Support for GSD cameras and NVR
-TVT SDK update
-New filters in TLC (SMS to alarms) to remove variable parts of messages. Such as removing time.

N.B.:
Some features require purchasing add-on modules.
Verify with MCDI if the add-on is included in your SECURITHOR or needs to be purchased.

The addition of some features might require hardware requirements to be reviewed. Please consult with MCDI.

NOTES:  starting at 2.20, the display size requirements are 1920 x 1080 pixels for both SECURITHOR and MCB.
Updates are available for SECURITHOR licensees that have support coverage with sufficient support allocation time remaining to install.
Map service for APS X and MCB is included in annual support plans.

 

REMINDERS

  • minimum requirements: Win 10 or 11 pro, dotNet 4.6.2.
  • ensure the latest Windows updates are run on the client’s PCs before attempting to install the SECURITHOR or MCB to minimize the chances of getting an error. In some cases, you need to run Windows Update several times as it will not show or download all updates in one shot.
  • last version supported in annual plans is 2.30. Consult with MCDI if you have a version below 2.30

 

Database maintenance: why it’s important

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Every version of  SECURITHOR runs with PostgreSQL under the hood. Various versions have been used over the years but they there is a compatibility between versions used by Securithor. We adjust it when we do updates.

One thing remains constant for each PostgreSQL: regular maintenance is needed. Like a car that needs an oil change, tire rotation and alignment, your database must be checked and maintained regularly for smooth operation.

Your database is a living organism that grows each time you add an alarm event or change an account in your SECURITHOR. As most SECURITHOR sites are live systems and operations that have a low tolerance for downtime, it’s best to have an expert that made your Securithor run the procedures. It will minimize the risk of error and will make the operation much faster. As the saying goes; don’t try this at home. You might damage your database! And any change you make to it will render it incompatible with any update, and make any intervention considerably longer and costier.

Database maintenance improves its efficiency. Mainly by deleting redundant and useless data. It removes bottlenecks, resource contention and generally helps with performance. The first sign you will notice is the database size might shrink a lot. The smaller size makes for faster operation.

All database maintenance operations are part of the support plan we propose. They also include updates to the latest version. Not only does this include new features of Securithor, it often includes SQL updates. As the updates are planned, it’s easier to run maintenance at the same time. It reduces the downtime to make both operations simultaneously vs in 2 different occasions.

As for the time required to do the maintenance and the update, it depends on many factors: the size of the db is dictated by number of accounts and number of events, plus the performance of the server. And a big factor is the time since the last maintenance. A wait of many months or a year might mean 1-2 hours of downtime when maintenance is needed. Sometimes more if it’s on data recovery.

Every Securithor comes with an initial support plan that includes updates we publish during the period. That support plan can be extended on a yearly basis. That’s the best way to ensure the uptime of your Securithor and that’s it’s updated for the environment you work with such as Windows OS and Mail Servers. Contact us to renew your support coverage. It’s always better to have a support plan already in place. It’s like car assurance. It covers you if you have an accident but you are helpless if you have an accident without the assurance coverage already in place.
Montreal HQ:
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