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| We offer numerous ways to learn how to use SECURITHOR from receiving our tooltips by email to live demos over the web. WEB DEMOS Each Thursday of July and August, MCDI South America will hold web demos of SECURITHOR in Spanish. We are using Adobe ConnectNow service to demonstrate SECURITHOR right in your web browser without having to download special tools if you already have Flash Player 10 in your web browser. Web demos are best experienced with high speed internet connection (DSL or Cable) and last about 45 minutes. With interactive chat and our presenter web cam, your can interact and ask questions on SECURITHOR while we present the key points of our newest monitoring software. Web demos are held each Thursday of July and August at 15h00 Montreal time (19h00 GMT time). Reserve a chair at a web demo now by registering. Our meeting host will confirm your reservation as soon as possible: SCREENSHOTS (COMING SOON) View our screenshots to get a feel of SECURITHOR user interface. TOOL-TIPS Register to receive our tool-tips and newsletter by email. After Release 1.0, we will send monthly a short email explaining a feature or giving and insider input while our newsletter announces new features and gives in-depth look of some topics NEWSLETTERS Register to receive in your mailbox our in-depth news and tips on SECURITHOR. TUTORIALS Our tutorials are posted online. Check securithor.com as we will produce new tutorials regularly. Tutorials require Flash Player 9 and java enabled in your browser. Tutorial on Resizing SECURITHOR menus now available online New tutorial on Organizing the workspace now available online TECHNICAL SUPPORT OPTIONS Technical support is available over phone/email/msn to guide you with the initial installation of your license. Technical support is not training and consists in help and guidance on the configuration of your SECURITHOR including configuration of your receiver in SECURITHOR. Troubleshooting of SECURITHOR operation is also included during the year following your purchase of SECURITHOR. Technical support is available during MCDI business hours. Technical support is available after hours to holders of a dedicated support contract. MCDI does not support communication costs but uses tools such as emails, MSN, Adobe ConnectNOW, Logmein or VNC to help lower the costs. Choose from 6 months or one year business hours support. An option for 24 hours yearly support is also available with lower price during warranty period. You can also purchase a warranty/support extension of one year at lower price when contracted at SECURITHOR buying time. A one year support period is included from the unlock of your SECURITHOR or three months for upgrades. Support covers help in initial installation and trouble shooting your installed SECURITHOR. ON SITE TRAINING On site training is available from selected dealers or by MCDI staff at MCDI offices or over the web. Contact oursales department+514-481-1067 to arrange Web training. GLOSSARY Visit our alarm receiver glossary on MCDI.COM's FAQ. Most terms are defined from alarm formats names to telephony terminology FAQ (Frequently asked questions) FAQ are now posted on a separate page due to the number of topics covered. upgrading - contact - description - faq - unlock top - home - español - download SECURITHOR - upgrading - contact - description - faq - unlock Legal notice: THIS TRAINING PAGE IS PRELIMINARY AND NOT CONTRACTUAL |
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