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DESCRIPTION In this page |
We offer numerous ways to learn how to use SECURITHOR from receiving our tooltips by email to 30 days trial. View screenshots to get a feel of SECURITHOR user interface. TOOL-TIPS Register to receive our tool-tips and newsletter by email. After Release 1.0, we will send monthly a short email explaining a feature or giving and insider input while our newsletter announces new features and gives in-depth look of some topics NEWSLETTERS Register to receive in your mailbox our in-depth news and tips on SECURITHOR. TUTORIALS Our tutorials are posted online. Check securithor.com as we will produce new tutorials regularly. Tutorials require Flash Player 9 and java enabled in your browser. Tutorial on Resizing SECURITHOR menus now available online New tutorial on Organizing the workspace now available online TECHNICAL SUPPORT OPTIONS Technical support is available over phone/email/msn to guide you with the initial installation of your license. Technical support is not training and consists in help and guidance on the configuration of your SECURITHOR including configuration of your receiver in SECURITHOR. Troubleshooting of SECURITHOR operation is also included during the year following your purchase of SECURITHOR. Technical support is available during MCDI business hours. Technical support is available after hours to holders of a dedicated support contract. MCDI does not support communication costs but uses tools such as emails, MSN, Adobe ConnectNOW, Logmein or VNC to help lower the costs. Choose from 6 months or one year business hours support. An option for 24 hours yearly support is also available with lower price during warranty period. You can also purchase a warranty/support extension of one year at lower price when contracted at SECURITHOR buying time. A one year support period is included from the unlock of your SECURITHOR or three months for upgrades. Support covers help in initial installation and trouble shooting your installed SECURITHOR. ON SITE TRAINING On site training is available from selected dealers or by MCDI staff at MCDI offices or over the web. Contact our sales department+514-481-1067 to arrange Web training. GLOSSARY Visit our alarm receiver glossary on MCDI.COM's FAQ. Most terms are defined from alarm formats names to telephony terminology FAQ (Frequently asked questions) FAQ are now posted on a separate page due to the number of topics covered. top - home - español - download SECURITHOR - upgrading - contact - description - faq - unlock Legal notice: THIS TRAINING PAGE IS PRELIMINARY AND NOT CONTRACTUAL |
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